Services

We start by understandingwhat’s actually happening.

A network diagnostic and behavioral assessment together reveal whether the challenge is how you show up behaviorally, where you sit in the informal organization — or both. The answer shapes everything.

Where Every Engagement Starts

Two lenses. One clear picture.

Before goals are set, Dr. Marineau interviews your stakeholders — gathering an independent picture of your behavioral strengths and gaps, and completing the network baseline in the same conversation. Two measures, one intake step.

Behavioral 360

Stakeholder perception of behavior

Your stakeholders rate your targeted behaviors using the MGSCC framework — confidentially, forward-looking, and focused on improvement. This identifies the specific behavioral gaps worth addressing.

Grounded in the Marshall Goldsmith Stakeholder Centered Coaching methodology
Network Baseline

Structural position in the organization

Your stakeholders complete an anonymous survey mapping who trusts, advises, and energizes whom — giving you a picture of your network that isn't filtered through your own perception. Reveals whether you are well-connected, structurally isolated, or sitting at an untapped leverage point.

Academic-grade organizational network analysis — not offered by any other coach in this region

What the Data Reveals

The diagnostic shapes the engagement.

The diagnostic isn’t a formality — it determines what the engagement needs to be. Sometimes the network picture is incidental. Sometimes it’s everything.

01

Behavioral change is the lever

Your stakeholders identify clear gaps in how you communicate, decide, or involve others. Your network looks reasonably healthy. We run the full MGSCC process — your network baseline and final map serve as independent proof that behavioral change actually occurred.

Primary signal: Stakeholder perceptionNetwork role: Baseline + endpoint measurement
02

Network repositioning is the lever

The behavioral picture isn't the main issue. You're structurally isolated, over-concentrated in one cluster, or missing key bridging relationships that limit your influence. Network goals become the primary target; behavioral work supports them.

Primary signal: Network structureNetwork role: Core goal of the engagement
03

Both — the full system

Unique to JEM

Your behavioral and structural pictures reinforce each other. Network gaps inform behavioral targets. Behavioral change shows up in the network. Two independent signals — how your stakeholders perceive your behavior and where you sit structurally — both confirm the investment worked. No other coach in this space can offer this.

Primary signal: Both, independentlyNetwork role: Diagnostic instrument + final proof

Engagement Options

Choose your starting point.

Start with one measure or both. All engagements begin with a 20-minute conversation — you describe the situation, and we determine what fits.

Standalone
2 survey waves

Network Diagnostic

Understand where you sit in your organization's informal structure before committing to coaching. Scope — ego, full org, or both — determined by your situation.

  • Anonymous network survey — ego and/or full organizational network
  • Maps trust, advice, collaboration, energy, and negative ties
  • Identifies hidden influencers, bottlenecks, and over/under-estimated leaders
  • Full-color influence map with before/after comparison
  • 90-minute executive debrief with Dr. Marineau
  • One-page visual influence dashboard
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MGSCC Process
12 months

Behavioral Coaching

You have specific behavioral patterns holding you back. Technically strong but ready to change how you show up with the people around you.

  • Stakeholder-selected 360° feedback on targeted behaviors
  • 1–2 high-leverage behavioral goals co-created with stakeholders
  • Monthly involvement conversations with selected colleagues
  • Anonymous FeedForward dialogues (ongoing)
  • Mini-surveys at mid-point and end of engagement
  • "No growth, no pay" guarantee on the balance
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Combined · Most Popular

MGSCC + Network

12 months

The full picture. Behavioral coaching and network analysis together — scope of network (ego or full org) determined by your diagnostic. Two independent signals that your change happened.

Full MGSCC behavioral coaching process
Network baseline survey — ego and/or full organizational network
Network structure informs behavioral targets from the start
Network goals and behavioral targets fully integrated
Mid-point network pulse survey
Before/after network maps with quantified centrality metrics
Private executive dashboard — visual proof of expanded influence
"No growth, no pay" guarantee on the balance
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Group Format
High-Value Project
Varies by scope

Team Coaching

Leadership teams that need to improve how they work together. Network analysis reveals group dynamics no survey question can capture.

  • Group-level network analysis — who collaborates, who doesn't, where friction lives
  • Team behavioral assessment and shared goal-setting
  • Facilitated sessions with Dr. Marineau
  • Individual and combined influence dashboards
  • Debrief with HR or CHRO on systemic patterns
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The Guarantee

No growth, no pay.

You pay the first half up-front. The second half is due only if your stakeholders report measurable improvement on the targeted behaviors. The data is collected independently — it can’t be gamed. If stakeholders don’t see improvement, you keep the balance.

Common Questions

What you’re probably wondering

What does "no growth, no pay" actually mean?

You pay the first half of the investment up-front. The second half is due only if your stakeholders report measurable improvement on the targeted behaviors. I collect the data independently — you can't game it, and I can't fudge it. If stakeholders don't see improvement, you keep the balance.

How is MGSCC different from typical executive coaching?

Most executive coaching works in a closed loop between the coach and the leader. The MGSCC process opens that loop to stakeholders — the people who actually experience the leader's behavior every day. Monthly, they rate whether things are improving. They provide forward-looking suggestions, not backward criticism. The result is behavioral change that is perceived and measured, not just felt.

Do I need the network component, or can I just do behavioral coaching?

Behavioral coaching alone is a complete and proven process — your stakeholders rate behavioral improvement monthly, independently, and the data drives the guarantee. The network component measures something different: not how your behavior is perceived, but whether your structural position in the informal organization is actually shifting. Both use stakeholder input. Neither relies on your own assessment of yourself. For leaders where cross-functional influence matters, having both measures is a significant advantage. The diagnostic helps clarify which fits your situation.

How long does an engagement run?

The behavioral coaching process runs 12 months. The standalone network diagnostic is typically two survey waves over 4–6 months. Team coaching varies. Every engagement starts with a conversation about the situation before any timeline is set.

Not sure which format fits?

Let’s have a 20-minute conversation. You describe the leader and the situation — I’ll tell you what the data typically reveals in cases like yours, and which engagement makes sense.